However, if the mobile network is busy or there is a temporary issue with the payment gateway, it may take up to 15–30 minutes. If the funds still haven't arrived after 30 minutes, follow the steps below:
1. Check your bKash or Nagad statement to confirm the debit – verify whether the amount has been deducted.
2. Log in to your app betting account and check your "Transaction History".
3. Help Center Go to Live Chat and provide: the time of the transaction, the amount, and your mobile number. We typically verify and credit it manually within 5–10 minutes.
Important: When making a deposit, make sure you are sending to the correct number. Sending to the wrong number may cause delays in getting a refund. Minimum deposit amount is ৳100.
Other ways to earn free spins:
• Welcome Bonus: New members receive a set number of free spins on their first deposit.
• Deposit Bonus: Some promotions award bonus spins when you deposit a specified amount.
• Special Events: Special free spin offers are available during major tournaments like the Cricket World Cup or IPL.
Free spins generally must be used within 24–72 hours. Once they expire, the bonus is forfeited. To see the latest free spin offers, Latest Promotions Check the page.
How the calculation works:
Total Payout = Stake Amount × Odds
e.g. ৳100 × 1.85 = ৳185 (total return)
Profit = ৳185 – ৳100 = ৳85
A few more examples:
• Odds of 2.00 means your money doubles (৳100 → ৳200)
• Odds of 1.50 means ৳50 profit on a ৳100 bet (total return ৳150)
• Odds of 3.20 means a ৳100 bet returns ৳220 profit (৳320 total)
Generally, the higher the odds, the less likely that outcome is – but the reward is greater if you win. Odds between 1.10 and 1.30 indicate a near-certain result, but with low returns. Before placing a bet, work out how much risk you're comfortable taking.
If you see fractional format (e.g. 85/100 or 17/20): numerator/denominator means you win the numerator amount for every denominator staked. Simply put: 85/100 = ৳85 profit on a ৳100 bet = 1.85 in decimal.
Sports Betting:
• Pre-match betting: minimum ৳10
• Live Betting: minimum ৳20
• Parlay/accumulator (multiple bets combined): minimum ৳50
Live Casino:
• Most table games: minimum ৳50
• VIP tables: minimum ৳500 or above
• Minimum ৳10 per spin on slots
Maximum bet limits vary by sport and market. Generally, you can place up to ৳50,000 on a single bet, though VIP members enjoy higher limits.
Note: Separate minimum and maximum limits may apply when betting with free spins or bonus balance. Take a moment to read the bonus terms and conditions.
If you're having browser issues:
1. Close the browser completely and reopen it
2. Clear your browser cache and cookies (Settings → Privacy → Clear Browsing Data).
3. If Chrome is not up to date, update it from Google Play or the App Store
4. Try switching to mobile data or a different Wi-Fi network.
If you see an "Update Required" message:
This is usually caused by your browser displaying a cached older version of the page. Try a Hard Refresh — on Android, long-press the refresh button in your browser, or type the page address in the address bar and hit Enter.
If the page fails to load at all:
Check your network connection and make sure you have mobile data. If it's a DNS issue, switching to a different network usually resolves it. If the problem persists, Help Center let us know.
If a match is cancelled entirely (before it starts):
The full stake is returned to your account — balances are typically credited within 24 hours.
If a match is abandoned mid-way:
• If the required number of overs has been completed (in cricket, generally a minimum of 5 overs or 25%) – the result may be considered valid.
• If insufficient play has taken place – the bet will be considered void and your money will be refunded.
• In Live Betting, any bets that were already settled before the match was suspended (such as first wicket bets) will remain valid.
If one match in a parlay bet is cancelled:
The cancelled match is removed from the parlay and the remaining matches are recalculated.
Full bet settlement details can be found in the "Betting History" section of your account. If you have any issues, Help Center let us know.
Getting Started:
1. Log in to app betting and go to the "Live Casino" section
2. Browse the game lobby – Baccarat, Roulette, Blackjack, and Dragon Tiger are all available.
3. Click on your preferred game and the live video will start instantly
4. The betting panel will appear at the bottom or side of the screen – select your stake and choose your bet type.
5. Place your bet on time – each round has a set window for placing bets.
Easy Games for Beginners:
Baccarat is the simplest – just pick "Player" or "Banker". Dragon Tiger is equally straightforward.
Minimum bets usually start from ৳50. During a game, you can chat with the dealer via the chat option. A stable internet connection (at least 4G) ensures the live video streams without interruption.